Pixel ITT - PC Software sales service support - blog

Christmas Cheers

2010-12-24T17:22:00.002+11:00

Happy Christmas Greetings
May you enjoy sharing time with your family and friends over Christmas and New Year.

Here's 3 links that you might enjoy.
NORAD tools for tracking Santa
Airservices Australia with Santa games
Canberra Deep Space Communication Complex

Google also has extensive info on the Norad Santa Tracker

Ho Ho Ho,
Greetings from Pixel ITT to you.
Contact Pixel ITT

Outpost deadline for change to Version 7 extended to Nov 1st

2010-10-02T10:11:00.001+10:00

Deadline to update extended
Agnitum, makers of Agnitum Outpost Pro products, have extended the deadline for existing clients until the 1st November 2010 following many requests from Outpost Pro users.

As the deadline came Agnitum agreed to users enquiries about the imminent deadline of 1st October to extend the deadline until 1st November 2010 to give their customers more time to consider and make the necessary changes.

Agnitum produce Outpost Firewall Pro, Outpost Antivirus Pro and Outpost Security Suite Pro.

Pixel ITT encourage customer to update their software soon, or are welcome to contact pixelitt.com.au for help and advice.

Pixel ITT, Australian Premium reseller for Agnitum software

Contact Pixel ITT

Outpost Pro - Update to latest version (this week)

2010-09-23T18:26:00.003+10:00

Outpost Pro makers, Agnitum are encouraging their customers (both existing and previous) to update to the latest version of their Outpost Pro product (V 7.0) before the 1st October 2010.

Agnitum's newest versions of Outpost Pro software include new features and much better protection.

Importantly, please note that all older versions will no longer receive updates after October 1st.

Here's the link to Agnitum's announcement Agnitum Update by 1st October with more details.

Customers of Pixel ITT using Outpost Pro products are welcome to call for help and support with this update.

Agnitum customers with expired license may enquire about update offers available.

The recommended update process is

Locate your license information (in your email or from an Outpost Pro supplier)
Download the new version direct from Agnitum's website http://www.agnitum.com/
Remove the old version
Restart the PC
Install and update the new version
Apply your license key to continue to receive updates

Contact Pixel ITT

Agnitum's Internet security related software include Outpost Firewall Pro, Outpost Antivirus Pro, Outpost Security Suite

Cheers
Greg, Pixel ITT.
Pixel ITT is an authorised premium reseller of Agnitum products in Australia.

NOD32 and ESS by ESET Price update

2009-11-17T11:42:00.004+11:00

NOD32 and ESS prices slashed at Pixel ITT
Pixel ITT have recently updated their prices for ESET ESS Smart Security and ESET NOD32 antivirus software

Price and Info updated
As part of the reduction in prices, Pixel ITT have refreshed their ESET NOD32 Antivirus pages and ESET ESS Smart Security pages at Pixel ITT to provide more information to customers and prospective buyers of NOD32 and ESS internet security products.

New three year licenses (3 years) for ESET NOD32 and ESET ESS
New 3 year license period for NOD32 and ESS (ESET Smart Security) is included in the latest pricelist. Heavy price reductions are also a notable feature of the new buy price for NOD32 customers.
NOD32 pricelist on Pixel ITT

More info available ...
For information including prices customers may visit these pages

Contact info
Customers who would like more information or Business NOD32 license renewal offers are welcome to contact Greg at Pixel ITT

Authorised reseller
Pixel ITT is an authorised reseller of ESET products in Australia.

Greg, Pixel ITT (02) 9529 6600

DualDesk, What customers say

2009-11-17T11:21:00.003+11:00

AGDATA, Quality software
AGDATA Australia is a Queensland based software developer producing accounting and production software for the agricultural industries of Australia. We feel that quality support for our product is as important as the quality of the software itself.

DualDesk Purchase - 2008
We purchased Dual Desk early in 2008 to help us provide support to our rural client base. The system has been absolutely great in providing a simple to implement support solution.

AGDATA's Clients - Rural Australians - slow internet
Our clients are in rural areas of Australia and typically do not have the high speed and high reliability internet connections that we take for granted in the cities. Dual Desk has proved capable and reliable even over these slow, high latency connections.

Pixel ITT DualDesk Support
Pixel ITT have been prompt and capable in addressing the very few issues that we have had in running the system.

DualDesk Endorsement
I have no hesitation in endorsing DualDesk and Pixel ITT.

Mark, AGDATA Australia Pty Ltd www.agdata.com.au

DualDesk - PC Remote Control - update (Ver 20.2.0.0)

2009-10-30T14:38:00.003+11:00

DualDesk enhancements continue
DualDesk - Enhancement to PC Remote Control Support Software continue.
Advantig, makers of DualDesk continue to release enhancements to their popular and economical remote support tool.

DualDesk Advantage
DualDesk remote control software users

Don't have to try and explain
complicated ideas to stressed customers by phone
Save time and money
Use remote access to visit their clients, direct to their internet connected PC
Extend the range of services to customers regardless of location
Perform quick support and troubleshooting more time effectively
Are able to offer customers 'Instant' Tech Support (Instant remote assistance)
Avoid congested traffic in suburban areas
Reduce long distance driving, saving hours on simple support issues
Dramatically save customers from expensive country support expenses
Reduce callback after on-site support work
Perform more support cases each working day
Tech Support staff operate at a much higher technical level daily
Extend their service area footprint for low cost
Reduce Drive time and reduce non-productive support time

DualDesk Improvements
Recent DualDesk feature improvements include;

Optimised screen capture
Added VNC capability in server and viewer
Ability to adjust MTU size
Full list of update DualDesk Change Log

DualDesk Users Can update today
Existing DualDesk Users may Check for Available Updates
Existing DualDesk users* are encouraged to check often using their "Check for updates" feature. There is no additional cost or subscription charge after the initial purchase of DualDesk.*

Try DualDesk now
Free download and 30 day trial of DualDesk

Download DualDesk and register your trial
Computer service and support professionals interested in assessing the fully featured trial software for 30 days are welcome to download DualDesk through Pixel ITT. By registering their use of the trial software with DualDesk they may be entitled to an early purchase discount. Download DualDesk

DualDesk users can update for no charge*
*Users of the Lite, Expert and Professional editions of DualDesk get lifetime upgrades of their DualDesk Remote Support Software at no additional cost. Users of Executive and Corporate editions receive limited updates due to the extensive customisation of the DualDesk software for their corporation.

Australian Distributor of DualDesk
Pixel ITT, the authorised Distributor of DualDesk in Australia.

Contact Pixel ITT to discuss your remote pc service needs today.
Pixel ITT http://www.pixelitt.com.au/ Phone 02 9529 6600

Remote Administrator v3.4 available

2009-10-27T17:14:00.012+11:00

RADMIN, renowned remote program updated
Radmin, Remote Administrator software, one of the most popular pc remote control software solutions, now supports the latest operating systems from Microsoft.

Remote Administrator, an efficient Remote Support Tool
RADMIN provides remote access from one location to a computer at another location allowing remote assistance to be provided quickly and effectively.

New Supported Windows Systems
Famatech announced their new release of Radmin (Version 3.4) is suitable for use with Microsoft's recently released Windows 7 (both 32 bit and 64 bit editions) operating system. Radmin V3.4 is also compatible with Microsoft Windows Server 2008 R2.

Intel AMT Technology Feature Support
As well as RADMIN's Windows 7 compatibility Radmin v3.4 also supports Intel® AMT technology. AMT technology allows for switching on, restarting and shutting down any computer Radmin is running on from a remote location. Radmin 3.4 also enables the user to view and change the BIOS settings of the remote computer and to boot the PC from a local or network disk.

Free Update for Radmin users
Properly licensed Radmin 3.x users are invited to download and upgrade their current versions for no cost.

Free download, Free trial, Fully functional RADMIN for 30 days
Visit Pixel ITT (Remote Administrator's reseller in Australia) to download your trial of Radmin software today.
Download Radmin
Contact Pixel ITT for more info

Remote administrator info refreshed

2009-07-24T17:06:00.010+10:00

Radmin v3.3 info refresh
Ever needed to manage your work pc's emails and appointments over the weekend?
If you had Remote Administrator server on your work pc you could use your home pc with Radmin viewer, just as if you had gone to the office and were sitting in front of the work computer using the keyboard and mouse. Yes, you would have had the fore-thought to have the pc on, the software running and any network connections set.

Remote Administrator V3.3
Fast, Secure and Reliable Software for Remote Desktop Control.
Radmin (Remote Administrator) is the world famous, award winning secure pc remote control software and computer remote access software which enables you to work on a remote computer in real time as if you were sitting in front of it using the keyboard and mouse. More info about Radmin on Pixel ITT

With Radmin 3.3 You Can

Work remotely - Work from home or Access your office computer during business trips
Perform systems admin - Manage LAN/WAN computers remotely over the internet
Enables System Admin remote support in corporate office situations
Provide Help Desk services - Support your customers and friends remotely
Organize online conferences - Share your desktop for online presentations
Teach students - Let students watch instructions on their monitors that you are performing on your computer

Free download, Free trial, Fully functional for 30 days
Visit Pixel ITT to download your trial of Radmin software today.
Download Radmin
Contact Pixel ITT for more info

DualDesk New Version Released (V20.0.0.0)

2009-04-08T17:08:00.009+10:00

DualDesk Version 20.0.0.0 was released on 6th April.
Enhancements in the new release are
Better Vista support, support for up to 8 monitors, semi-transparent menus are captured, faster video streaming, remote PC info shows at accept prompt, remote start built-in, better and more tools are available during support sessions. plus lots more enhancements.

PC Remote Control Software
DualDesk is often used by PC support businesses to offer quick immediate remote access to resolve PC issues of their customers.
Using DualDesk software to remotely control their clients computers to solve the problem.

DualDesk PC Software
DualDesk is a quick remote tool that allows service companies to provide smooth remote assistance or remote support to their customers.

More Information on DualDesk
Contact Pixel ITT for more info (about DualDesk PC Remote Control) in Australia or DualDesk in the USA

Full list of changes from DualDesk

Pixel ITT is the Australian authorised distributor for DualDesk.
Contact Pixel ITT for more info

Agnitum Outpost Pro - More Great News

2009-02-27T11:30:00.008+11:00

February was a big news month for Agnitum Users
Agnitum announced Outpost Pro 2009 NY Edition products this month.
These internet security products for Small business, Small office and Home users include Outpost Firewall Pro, Outpost Security Suite Pro, Outpost Antivirus Pro and the business protection Outpost Network Security.

Downloads available
The 2009 NY Edition products are available for download by currently registered customers now through Pixel ITT, a Premium Reseller for Agnitum products in Australia. Customers who would like to 'try before you buy' or to 'clean-up a malware infected computer' can download and use Outpost Pro Anti-Malware software for 30 days for no cost.

OutPost Network Security V3.0 Released (ONS V3.0)
Agnitum's Outpost Network Security is the internet and antivirus tool for protecting business computers. New features in ONS V3.0 are Antivirus (malware-free environment); USB access lockdown; Online and offline updates; Remote configuration; Safe data repository (protect your data); Fast, low resource scanning with SmartScan 3; Updated hardware and software support (wider deployment). Pixel ITT ONS info.
ONS Trial license request form.

Outpost 2009NY Edition Downloads thru Pixel ITT
Outpost Firewall Pro 2009; Outpost Security Suite 2009; Outpost Antivirus Pro 2009 (Agnitum lnk);
Currently registered users may download and use the software with their current license key for no extra charge.
Prospective customers may use the products for 30 days free of charge.

But Wait - There's more good news
Price adjustments by Pixel ITT and Agntium allow Outpost Firewall Pro and Outpost Security Suite Pro to be sold at much better prices from End Feb 2009. Outpost Anti-virus Pro is also very well priced for both home, family and business use.

But Wait - there's - Even More good news - 24 month protection
24 month licenses are available once again. Yes, that's 2 year of internet protection. Licenses and updates for Agnitum's internet security program software.

Updating Information
Pixel ITT is an authorised premium reseller in Australia of Agnitum internet security software
Pixel ITT is in the process of updating our website info.
For more info please contact Pixel ITT.
...

Quick intro to blogging

2009-02-16T21:23:00.003+11:00

Getting started with a blog entry
To assist members of 'The Business Catalysts' with the new blog, Greg has written 2 short blog entries in the TBC blog about how to create new posts (blog entries)

2 part series making a short blog entry
The first blog is about getting started and getting something in print (electronic, that is) Creating a blog entry part 1 while the second blog post is about links and tags (and the difference between tags and categories in WordPress) Creating a blog entry part 2

Cheers, Greg.

Local Community and Business Update

2009-01-22T10:40:00.000+11:00

Busy people, Busy-ness Networking
We all know many people and most of us interact with many folk in our everyday business and personal lives. Being busy is normal, we, and they often have a myriad of issues which are not always easily sorted out. Potentially you know both someone who has an issue that needs solving and someone else who can easily provide that solution.

Solving a friend's impossible problem
By listening to those few odd issues with a little thought and a few friendly words you might both solve your friends issue and introduce them to someone very helpful.

Network to grow in tough times
Greg, from Pixel ITT is an avid Business Networker in the local St George and Sutherland Shire in southern Sydney. With membership of a number of active business networks we've updated our information to assist those groups and provide more information for our customers and contacts.

New Customers, New Contacts
New customer contacts are essential to all our businesses for growth and survival in these expected tough economic circumstances we're in in 2009.

Pixel ITT member of different network groups
Pixel ITT is a member of the Business Catalysts (meet at Miranda),
the St George and Sutherland Business Enterprise Centre,
the Shire IT Cluster are among the groups we regularly attend and promote to other local businesses.

Get out of the office
You might be quite comfortable sitting in your cosy office every day reading emails and waiting for the phone to ring but sometimes you need to 'get up early, get out there, and meet other folk just like yourself' growing in business and knowledge together.

Speak Up
Business network's often give you an opportunity to introduce yourself and your business with help to speak confidently to a small group of business people.

Greg. About Pixel ITT

PC Directions, January 2009

2009-01-05T18:03:00.000+11:00

Where's your technology compass pointing in 2009?

PC Directions, January 2009

There's some awesome pc tech stuff here and on the horizon.

We've put together pc directions about PC interests that we plan to look into during 2009.

Did you know there's some support for Windows XP until 2014? Well pc directions points you to Microsoft's page where they talk about Win XP Migration Support and other Windows XP information.

Windows editions
Other Windows editions we're look at are Windows Home Server, Windows Vista Ultimate, and Windows 7 (coming in 2009).

Virtual world, Netbooks, Online Apps !
Netbooks, Saas (Software as a service), PC security and patching, the world of Virtual PC's and Servers, PC / AV Cabling.

Business meltdown?
Lastly but by no means least is business networking and growth aiming to thrive during the expected gloomy econimic times of 2009.

Exciting times?
Here's our PC Directions in 2009

Greg..

Managing Outlook Mail Effortlessly

2008-12-28T16:23:00.001+11:00

Lost another email?

Outlook Inbox so full?
Can't find that important email?

Sounds familiar, doesn't it?

In 2005 Greg published his secret email management system.

You can read and start using the system today.

Your immediately benefit is being able to see the important business or personal email at a glance.

The junk's thrown out, the spam removed

- with the important emails saved for easy future reference -

Experience counts - this is the system we use.
In his daily tech support work Greg comes across a lot of customers who've never been shown how to manage a system like email. Managing Outlook email is not something to comes naturally to many people but you can learn the secrets of a successful free process now.
Outlook trash removal, backup, archive, clear the inbox shouldn't be a real challenge. It should be nearly automatic, simple and easy to follow, but it does have to be done daily. A constant daily job to sort the rubbish from the important business critical or personal issues that arrive by email.

Here's Greg's published guide to Backup, Archive and Manage Outlook E-mail that's even more important today.

In use since 2003 Managing my emails.
I've used this system since 2003 it worked then and it's still working in 2009.
My inbox today has 21 emails, they're the active issues and the rest of the important email are filed away (right back to 2003) ready if they need access.

Manage spam
Backup Outlook
How to manage your email year in, year out

Contact Pixel ITT

Happy Christmas

2008-12-23T20:14:00.000+11:00

With Christmas here and the New Year a week away it's timely to remember to backup your most important document before you leave the office or home and head off for a few days.
Without a copy of your documents or address list you could be looking at 'starting all over again'.
For a brief run-down on backup you're welcome to visit pixelitt. We're happy to give you a personalised backup brochure without obligation.